Frequently Asked Questions (FAQs)

You’ve come to the right place. Here are some of the Answers to some of the most common questions about custom packaging boxes solutions down below. If you don’t find your answer here please contact us to talk with one of our knowledgeable packaging consultants.

What is your standard turnaround time?

The standard turnaround time for The Packaging Boxes is 4-6 business days.

Is there any way I can get the fastest shipping?

Yes, The Packaging Boxes offers Rush Order service in which the turnaround time is reduced to 3 business days for a nominal fee.

Can I print custom/my own artwork?

Yes, TPB enables the client to incorporate their own artwork in the boxes.

How do I make sure what would be finishing product look alike?

TPB offers free digital mockups with a flat and 3D view of all custom boxes, which give the client an idea of the final product. However, for bulk orders, we send out a physical sample with a small fee to ensure that the box is made in accordance with your requirements and specifications.

Can I get wholesale prices?

Yes, The Packaging Boxes has special discount rates for resellers, whole sellers and graphic designers.

Do you ship outside of UK?

Yes, TPB delivers outside of the UK.

Which payment methods you accept?

The Packaging Boxes accepts payment via Visa, Master, Amex, Discover, PayPal or Cheque.

What form do the boxes shipped?

All boxes by TPB are shipped flat and pre-assembled (glued).

Which printing method you use?

The Packaging Boxes offers state-of-the-art offset and digital printing, therefore, we also have an in-house screen process available.

What file type you require for printing?

The Packaging Boxes requires AI, PDF, PSD, format with a min of 300DPI file for printing.

How can I order personalized wholesale boxes?

Ordering custom boxes with The Packaging Boxes is a fairly easy task. TPB has an in-house team of expert graphic designers who can customize a box as per your specifications and effectively include your artwork or design file. All free of charge!

How should I process the order?

The Packaging Boxes processes your order in 4 simple steps.

  1. You can start by submitting a request for a quote.
  2. You then need to email your artwork to us or upload it.
  3. Our designers will get back to you with a digital mockup, which will need your approval.
  4. Once the payment is confirmed the order will be forwarded to production.